Refund & Replacement Policy

🔁 Return & Replacement Policy

We carefully inspect and package all orders before shipping.

Returns or replacements are only accepted in the following cases:

  • The item is defective

  • The item is damaged or broken during shipping

  • The item has a manufacturing issue


⏰ Time Frame

  • You must contact us within 5 days of receiving your order

  • Requests made after 5 days will not be accepted


📸 Proof Required

  • Clear photos or videos showing the defect or damage are required

  • The item must be unused and in its original condition


❌ Non-Returnable Cases

We do not accept returns or exchanges for:

  • Change of mind

  • Wrong size, color, or model chosen by the customer

  • Normal wear and tear

  • Items damaged due to misuse


📩 How to Request a Return

Please contact us via our page messages and include:

  • Order number

  • Photos or videos of the issue

  • Short description of the problem

Once approved, we will arrange a replacement or refund based on the situation.