Refund & Replacement Policy
🔁 Return & Replacement Policy
We carefully inspect and package all orders before shipping.
Returns or replacements are only accepted in the following cases:
-
The item is defective
-
The item is damaged or broken during shipping
-
The item has a manufacturing issue
⏰ Time Frame
-
You must contact us within 5 days of receiving your order
-
Requests made after 5 days will not be accepted
📸 Proof Required
-
Clear photos or videos showing the defect or damage are required
-
The item must be unused and in its original condition
❌ Non-Returnable Cases
We do not accept returns or exchanges for:
-
Change of mind
-
Wrong size, color, or model chosen by the customer
-
Normal wear and tear
-
Items damaged due to misuse
📩 How to Request a Return
Please contact us via our page messages and include:
-
Order number
-
Photos or videos of the issue
-
Short description of the problem
Once approved, we will arrange a replacement or refund based on the situation.